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Frequently Asked Questions

  • Are you a Professional Counselor or Therapist?
    No, I'm not a Professional Counselor nor a Therapist. I'm simply sharing what I've learned from personal experiences and watching others go through situations in life. I have a gift of discernment which helps me to make wise decisions and share my wisdom with others.
  • Will these services be beneficial to me?
    That really depends on you; if your open minded, then your open to things received. However, if you're closed minded, then your mind is already made up and you can end up leaving just like you came.
  • Why should I choose you to be my Mentor and/or Coach?
    I'm very hopeful that your sessions could be life changing if you're open to change. I'm very authentic and will tell you exactly what you probaly don't want to hear, which is probaly what's best for you. I want to see you win and be successful, but most importantly, I want to see you live up to your full potential.
  • What if I schedule a session and decide that I no longer want to attend, can I get a refund?
    PLEASE READ BEFORE YOU BOOK A SESSION: THERE ARE NO REFUNDS ON SESSIONS. When you block off a session from other people that needs assistance, that's wasted time that could be used to assist another person. Please DO NOT schedule unless you know that you'll be available.
  • Life Quote
    Life is like a bunch of puzzle pieces. First, you have to piece them and then put them together. @Rikae Gill
  • What is the Return Policy?
    Returns Unfortunately, we do not offer refunds or exchanges. We offer store credit only. ALL PROGRAMS ARE FINAL SALES. If you have a return please fill out a return form, at the bottom of the website. You have 14 days after you receive your item(s) to be eligible for a return. To complete your return, we require a packing slip or proof of purchase. You are only allowed one credit. Once issued a store credit, that item is now final sale. Once your item is received we will inspect and notify you if your item has been approved or denied. Please return it in the way you received it, with original packaging, with all tags attached. If it’s not in original packaging, your return will be denied, and your item(s) will be returned back to you. Please No STAINS of any sort on items. Shortly after we receive your return, you will receive a store credit via email if your item(s) have been approved. If your order is denied we will notify you as well. The return address, it is below. T & D Athletic Attn: Returns P.O. Box Little Rock, Arkansas 72205 Thank you! We appreciate your business.
  • Terms & Conditions Policy
    Terms and Conditions Policy This website is owned and operated by www.rikaegill.com These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors to book one-on-one mentor sessions, group sessions, purchase online courses, and purchase athletic apparel. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms. In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you. When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page. “The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your payment method. Return and refund policy Unfortunately, we do not offer refunds or exchanges. We offer store credit only. ALL PROGRAMS ARE FINAL SALES. If you have a return please fill out a return form, at the bottom of the website. You have 14 days after you receive your item(s) to be eligible for a return. To complete your return, we require a packing slip or proof of purchase. You are only allowed one credit. Once issued a store credit, that item is now in final sale. Once your item is received we will inspect and notify you if your item has been approved or denied. Please return it in the way you received it, with original packaging, with all tags attached. If it’s not in original packaging, your return will be denied, and your item(s) will be returned back to you. Please No STAINS of any sort on items. Shortly after we receive your return, you will receive a store credit via email if your item(s) have been approved. If your order is denied we will notify you as well. Please note the following exceptions to our return policy: Discounted items are final sale cannot be returned or exchanged The return address is below. T & D Athletic Attn: Returns P.O. Box 56761 Little Rock, Arkansas 72215 We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason. When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us. The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Rikae Gill. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof. We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment. You agree to indemnify and hold Rikae Gill harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website. To the maximum extent permitted by applicable law, in no event shall Rikae Gill, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. To the maximum extent permitted by applicable law, Rikae Gill assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein. We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service. You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of United States of America / Arkansas, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Little Rock. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded. For any further questions, please contact helpdeskrgill1@gmaill.com
  • Privacy Policy
    Privacy Policy We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. *All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. Wix uses cookies for important reasons, such as: To provide a great experience for your visitors and customers. To identify your registered members (users who registered to your site). To monitor and analyze the performance, operation and effectiveness of Wix's platform. To ensure our platform is secure and safe to use. If you don’t want us to process your data anymore, please contact us at helpdeskrgill1@gmail.com or send us mail to: P.O. Box 56761, Little Rock, Arkansas 72215. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at helpdeskrgill1@gmail.com or send us mail to: P.O. Box 56761, Little Rock, Arkansas, 72215.
  • Payment processing
    All payments are processed through Stripe. www.stripe.com
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